Event Night Disrupted by Scheduling Delays
Award-winning amapiano vocalist Babalwa M was scheduled to perform at the Itsoseng Delicious event hosted at Looks Lounge on 26 December, an appearance that many patrons had eagerly anticipated. According to an official statement released by venue management, the artist arrived approximately one hour and thirty minutes later than the agreed performance time of 17:00.
Despite the delay, organisers indicated that preparations for the performance continued, with the audience remaining present and ready for the set.
Dispute Over On-Site Performance Demands
When it was time for the artist to take the stage, the organisers allege that additional performance rider demands were introduced on-site. These demands reportedly included alcoholic beverages that had not been requested or contractually agreed upon prior to the event.
Looks Lounge management stated that hospitality had already been provided in good faith, including Hennessy VS followed by Hennessy VSOP. However, further requests were allegedly made for two bottles of Veuve, with the condition that the performance would not proceed without them.
Attempts at Resolution Prove Unsuccessful
Efforts were made to resolve the situation amicably between both parties. According to the statement, the artist ultimately declined to proceed with the performance unless the new demands were met.
As a result, the performance was officially cancelled. Organisers confirmed that, following the decision not to perform, a full booking fee refund was requested and paid back before the artist departed the venue.
Apology Issued to Disappointed Fans
Looks Lounge issued a public apology to patrons who attended the event specifically to see Babalwa M perform. Management acknowledged the disappointment caused and emphasised their commitment to transparency, professionalism, and respect for their audience.
“Your presence, trust, and loyalty mean everything to us,” the statement read, reaffirming the venue’s intention to work only with partners who share the same values toward guests.
Silence from the Artist’s Camp
At the time of publication, Babalwa M and her management team have not released a public statement addressing the incident. The artist continues to enjoy strong momentum in her career, having recently achieved major milestones across streaming platforms and live performances.
